How HomeChoice Saved Money and Solved Late Payments

Challenge

Home Choice was frequently waiting on mailed checks or bank-initiated payments from customers — a slow and inconsistent process. At the same time, rising credit card processing fees were quietly eating away at their margins

Solutions

PAYRA stepped in with a two-pronged approach:

1. Faster, simpler collections:
   • Customers now receive payment links and can pay instantly by credit card (at no cost to Home Choice) or bank transfer.
   • This shift to digital payments significantly expedited cash flow and reduced manual follow-up.
   
   

2. Dual pricing strategy:

   • Enabled customers to choose how they pay
   • Eliminated card processing overhead, returning margin back to Home Choice’s bottom line
   
   

The Results

Home Choice experienced a measurable transformation in how they collect and protect revenue:

• Accelerated payment timelines thanks to easy, flexible payment links
• Zero card fees for Home Choice through dual pricing
• Increased cash flow and lower operating costs

Why It Matters

For a fast-moving, multi-location supplier like Home Choice, PAYRA’s automation and pricing flexibility turned payment collection from a bottleneck into a business advantage.