Custom Notifications

Stop chasing customers. Let Payra do it for you.

Set your reminder cadence once and Payra handles the rest. Every customer gets the right follow-up at the right time, by email or text, until the invoice is paid. Your AR team never has to pick up the phone again.

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Main chalenges

Manual follow-up is inconsistent, time-consuming, and always someone's problem.

When chasing invoices is a manual process, some customers get followed up on and others slip through. Your DSO pays the price either way.
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Hours of AR chasing invoices that should collect themselves
Making calls, sending one-off emails, tracking who responded. It is a full-time job layered on top of the actual work your team should be doing.
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No system, just whoever remembers to follow up
Following up on overdue invoices depends on which AR person is working that day, how busy they are, and whether they remember who still owes. There is no process, just people trying to keep up.
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No escalation when things go sideways
When an invoice goes past due, someone has to notice, decide to escalate, and actually do it. That step gets missed more than it should.
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Inconsistency that lets invoices fall through the cracks
Manual processes depend on whoever is working that day. Some customers get three follow-ups. Others get none. There is no way to know until the invoice is already overdue.
How it works

Configured once. Running forever. Stops the moment they pay.

Payra's Notification Hub gives you complete control over who gets reminded, when, and how, without your team lifting a finger to make it happen.

1. Set your cadence by system, group, or individual customer

Configure a system default that applies to everyone, create groups for segments like Key Accounts or Slow Payers, and set custom rules for individual customers who need their own approach. Every customer gets exactly the right follow-up for their relationship with your business.

2. Reminders go out by email & text, with the payment link included

Every reminder lands with a payment link attached so your customer can act immediately. Before due, on due date, after due, you choose the timing. Payra handles the delivery and stops automatically the moment payment is made.

3. Auto-escalation keeps your accounting team in the loop

When a customer goes past due, Payra can automatically send an escalation report to your accounting team. No one has to notice, decide, or remember. The right people are notified at the right moment, every time.
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Every part of the payment cycle covered.

Cash Application

Every payment triggers the correct journal entries, splits out fees, and marks the invoice paid without anyone touching it.

Credit Management

Digital credit applications with bureau data pulled automatically and credit balances reflected in real time everywhere.

Physical & Virtual Terminals

Accept card, ACH, and check at the counter, job site, or over the phone with every transaction posting to your ERP automatically.

Custom Notifications

Automated reminders on a cadence you control, sent by email and text, until the invoice is paid.

Client Portal

A branded self-service portal where customers pay, view statements, and manage documents without calling your team.

Smart Invoicing

Your actual ERP invoice delivered with a payment link, by email, text, and client portal automatically.

Whatever ERP you’re running we can integrate

Why Payra

Enterprise-grade, built to move transactions of any size

Invoices go out, payments come in, and client notifications run themselves, all without a single export, login, or spreadsheet.

40%

Reduction in DSO

3 weeks

Average time to go fully live

99%

Automatic cash application match rate

75%

Reduction in customer calls and follow-ups

Case Study
2
mins to read

How Mabry Brothers cut collection times by 50% using Payra

Case Study
2
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How CBG Draft Services reduced debt with Payra

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The real cost of waiting 83 days to get paid by your contractor customers

Security

Enterprise-grade security. Built in from day one.

Your data is protected, your transactions are secure, and your customers can trust the experience on every interaction.

FAQs

Can reminders be customized by customer or invoice type?

Yes. Cadences can be tailored at the system level, by customer group, or down to an individual customer, so you're never stuck with one blanket rule for every account.

Do reminders stop once an invoice is paid?

Yes. As soon as an invoice is paid, the reminder sequence stops automatically, so customers never get a follow-up for something they've already taken care of.

Does this replace our AR team's collections calls?

For most day to day follow-up, yes. The reminder sequence runs on its own so your AR team isn't manually calling or emailing every customer, which frees them up for accounts that need real attention.

Can we see which reminders have gone out to a customer?

Yes. Notification history is tracked per customer and invoice, so your team has full visibility into what's already been sent before reaching out personally.

Get Started

See how Payra works inside your ERP

15 minutes. No commitment. We'll show you the exact integration with your ERP and a realistic path to go live.

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